Customer Reviews

"I broke my frames while on vacation here and Bob was able to pop out my lenses and grind them down to fit into new frames. He even gave me a discount on my new frames and sent me on my way within 30 minutes! He was a life-saver! Wonderful service!"

Teri Mc, Google review

"Visiting from out of town when I lost a screw from my Maui Jim sunglasses. Fixed it for me on the spot - thanks so much for your excellent service!"

Rebecca Appelgren, Google review

Reply from the owner: "Thank you Rebecca. Nice meeting you today and so happy that you found us and that we were able to fix the problem. Best Regards, Bob"

"My girlfriend had an accident with her Ray Ban Sun Glasses and their lens was broken. We been in several glass centers but they we are not very welcome to help us to change it. Bob fixed it in 15 minutes. He is te best and the products he has are first quality! Thanks Bob!"

Juan Ignacio Pucci, Google review

"Visited Charactereyez today and met Bob. He was terrific. Needed help with a pair of Rudy Project sunglasses, there was nothing in it for Bob. He was most helpful and resolved problem in short order. I would give Bob a score above 100% for service and cordiality. Highly, highly recommend."

Lorna Hammond, Google review

"I am very pleased to say that I had an accident with my glasses I called and was told to come right into the store and within 30 minutes I walked out With new titanium arms that are like feathers so very happy. And amazing place to hang out while my glasses were getting fixed service was amazing"

Miss TLD, Google review

"My pair of prescription sunglasses broke and they needed repair. The minute I entered the building I was treated like family."

Shakes, Google review

"Accidentally broke a side frame on a pair of special Sunglasses that I had purchased from them about a year and a half ago. They said they could be repaired, huge relief as they were expensive in the first place."

Tom Hornbuckle, Google review

"Bob is simply the best. Extremely kind and knowledgeable. Really nice selection of frames and sunglasses. I recently brought my script to him with frames I already had. He took precise measurements and had my glasses back very quickly."

Sarah Blanchette, Google review

"I already had the frames that I wanted, my goal was to have custom lenses made to fit them. Not only did they transfer my prescription, they laser copied and fit them in my pre owned frame that I love."

James Lewis, Google review

"Excellent customer service. I was shown all the latest frames and lens technology. Only took two days to get my new Progressive lens sunglasses."

Peter Babb, Google review

"I went all over in Naples to find a pair of precription glasses. Bob gave me wonderful attention and a fabulous price. Do not think of going anywhere else in Naples."

Linda Nicosia-Sherman, Google review

"Both my wife and I have dealt with Character Eyez owner Bob (Jack) over his many successful years in business. Bob helped us with new prescrition glasses, nonprescription sun glasses, frame adjustments and repairs. He knows his business!"

Peter Leupold, Google review

"I'm VERY happy with my Kaenon sunglasses I bought at Character Eyez. You will not find better service and quality in Naples. I recently needed to change the lenses and went back to Character Eyez and had another really great experience. Highly recommended!"

Josh Wex, Google review

"My family and I live in Toronto and Naples. We buy all of our glasses (SUN and prescription) from Bob exclusively since 2012. Bob is so focused on ensuring you happy (and your eyes). I highly recommend the services of Bob. In addition Bob carries great products. Many thanks Bob !!!!!"

Peter Stavropoulos, Google review

"Best eyewear store in town! I've bought 4 or 5 pairs of glasses and sunglasses from Bob and always been pleased. If ever there is an issue he goes above and beyond to fix the problem or get the manufacturer to do so."

Mark Weber, Google review

Reply from the owner: "Thank you Mark. We certainly appreciate your business. Best Regards, Bob"

"Bob warmly welcomed us into his store and spent time with us both to select glasses and take measurements for both of us. He even offered to ship our glasses home as our short trip didn't provide the necessary time to pick them up. I whole heartedly recommend Character Eyez."

Peter Naperstkow, Google review

"Bob was incredibly helpful. He helped me replace broken frames for free even though they were almost two years old. This is a boutique shop with great frames and sunglasses."

Debbie Groover, Google review

"Bob was fantastic to work with. I had a very specific idea of what I wanted. After giving Bob the specifics he suggested two different manufacturers who could fill my request."

Erol Denizkurt, Google review

"THE place in Naples to get your new glasses. Great selection, wonderful service, helpful and professional. Great experience!"

Aldona Olsen, Google review

"Character Eyez has a wonderful selection of unique and quality styles. Excellent and knowledgeable service. Very happy with my experience"

Adam Panag, Google review

"Great place! Love the quality and service. I have 3 pairs of fabulous glasses from this place. I totally recommend them!"

Jennifer Linguidi, Google review

"This shop offers a great selection, and the staff is friendly and professional. Highly recommended!"

Richard Mowery, Google review

"Thank you! Thank you! Thank You! I absolutely love my 3 new pairs of glasses. I have gotten many compliments on them. You really went above and beyond for me to ensure I got the right style and was happy with my selection. I really appreciate your five star service and will recommend you and only you to ALL my friends."

Jennifer Alvarez, Purely You Spa

"My husband Captain Matt Hoover of Night Flight Fishing Charters loves his new polarized sun glasses from Character Eyez. He says his Kaenon Sun Glasses beat all the others hands down."

P J Hoover

"I purchased a pair of Rudy Project Rydon sunglasses from Character Eyez and loved them so much I have just now bought another pair! They're extremely lightweight and incredibly comfortable - I often forget I'm even wearing them."

Eric Poeltl